Video: Meeting the Multi-Platform, Multi-Device Challenge

OTT’s changed over the last decade going from a technical marvel to a massive market in its own right with significant reach and technical complexity. There are now many ways to ‘goto market’ and get your content in front of your viewers. Managing the strategy, the preparation & delivery of content, as well as the player ecosystem, is a big challenge under discussion by this Streaming Media panel of experts: Ian Nock from Fairmile West, Remi Beaudouin from Ateme, Pluto TV’s Tom Schultz and Jeff Allen from ShortsTV.

Introduced by moderator Ben Schwarz Jeff launches straight into a much-needed list of definitions. Video on demand, VOD, is well-understood subgenres are simultaneously similar and important to differentiate. AVOD means advertising-funded, SVOD is subscription-funded and TVOD, not mentioned in the video, is transactional VOD which is otherwise called Pay TV. As Jeff shows next, if you have an SVOD channel on someone else’s platform such as Amazon Prime your strategy may be different, so calling this out separately is useful. A new model has appeared called FAST which stands for ‘Free Ad-Supported TV’ which is a linear service that is streamed with dynamic ad insertion. To be clear, this is not the same as AVOD since AVOD implies choosing each and every show you want to watch. FAST simulates the feel of a traditional linear TV channel. Lastly, Jeff calls out the usefulness and uniqueness of the social platforms which are rarely a major source of income for larger companies but can form an important part in curating a following and leading viewers to your your services.

 

 

Jeff finishes up by explaining some of the differences in strategy for launching in these different ways. For instance, for a traditional linear channel, you would want to make sure you have a large amount of new material but for an ad-supported channel on another platform, you may be much more likely to hold back content. For FAST channels, typically these are more experimentally and niche-branded. Jeff looks at real examples from the History Channel, MTV and AMC before walking through the thinking for his own fictional service.

Next up is Ian Nock who is Chair of the Ultra HD Forum’s interoperability working group looking at how to launch a service with next-generation features such as HDR, UHD or high frame rates. He outlines the importance of identifying your customers because by doing that, you can understand the likely device population in your market, their average network performance and the prevalence of software versions. These are all big factors in understanding how you might be able to deliver your content and the technologies you can choose from to do so. For UHD, codec choice is an important part of delivery as well as the display format such as HDR10, HDR10+ etc. Ian also talks about needing a ‘content factory’ to seamlessly transcode assets into and out of next-generation formats remembering that for each UHD/HDR viewer, you’re still likely to have 10 who need SDR. Ian finishes off by discussing the delivery of higher frame rates and the importance of next generation audio.

Wrapping up the video is Ateme’s Remi raising discussion points on the continuing need for balance between active and passive TV, the lack of customisation of TV services, increasing sensitivities on the part of both the customer and streaming providers around sharing analytics and the need to find a way to make streaming more environmentally friendly. Lastly, Tom talks about how PlutoTV is a a service which is very much based on data and though privacy is upheld as very important, decisions are very quantitative. He’s seen that, over the past year, usage patterns have changed for instance the move from mobiles to second screens (i.e. tablets). Delivering DRM to many different platforms is a challenge but he’s focused on ensuring there is zero friction for customers since it’s an AVOD service, it’s vitally important to use the analytics to identify problems, to ensure channel changes are fast and to have end-to-end playback traceability.

Watch now!
Speakers

Tom Schultz Tom Schultz
Director of Engineering – Native Apps
Pluto TV
Ian Nock. Ian Nock
Founder & Principal Consultant,
Fairmile West
Jeff Allen Jeff Allen
President,
ShortsTV
Remi Beaudouin Remi Beaudouin
Chief strategy Officer
ATEME
Ben Schwarz Moderator:Ben Schwarz
CTO,
innovation Consulting

Video: The End of Broadcast?

This discussion asks what the limits are of ‘broadcast’ in a world increasingly dominated by streaming. Whilst services like the BBC’s iPlayer have demonstrated how on-demand can sit alongside live streams of linear channels, the growing world of Disney+, Netflix and Apple TV+ is muscling in on the family television bringing with them different ways of accessing video.

Presented by Ian Nock, chair of the IET Media technical network, this is the 2020 John Logie Baird lecture online. First up, is Chris Wood from OTT specialist Spicy Mango who represents the perspective that OTT is the way forward. This isn’t a fight between screen sizes, he starts by saying, but rather about experiences and expectations. A great example of this is how pause and rewind features have made their way into many linear TV offerings. The convenience to pause a video while you leave the room or discuss it was so powerful that when it was possible to bring it into live, it did. This type of feature migration will continue to happen as the types of service merge.

Chris makes the important point that ‘live TV’ often means linear. There is a lot of live streaming available through Twitch, sports providers like DAZN and companies like Amazon Prime which is not captured separately. This makes it hard to understand how much people are still valuing the live feeling. Live TV, he says, is not going away whatever happens to linear RF transmissions because we need live programming, we enjoy it differently.

Source: DTG

Next, representing the UK Digital TV Group (DTG) is Yvonne Thomas who looks at the fragmented landscape with a large variety of types of VoD service available – subscription, advertiser etc. For the younger audience whose experience of video is predominantly over IP, their experiences become quite fragmented meaning it’s hard for a broadcaster to maintain continuity and relevance. Yvonne also talks about the proliferation of IT needed to watch all this content which can lead to families inadvertently exposing their data or compromising their security.

Nigel Walley from Decipher makes the point that some of our intuitions are wrong. As we see trends evolving, whilst the industry was initially discussing the rise of ‘second screens’, it’s important to realise that some of this was driven by the simple fact that the only place you could watch Netflix of YouTube was your second screen. As consumer electronics manufacturers have made space for ‘Netflix’ buttons and we see Google and Apple with their HDMI connected players, we see people have quickly reverted to watching good content on their best screen; their TV.

Another important point made by Nigel is that as much people companies talk about the ability to individually target viewers and deliver highly customised services, there will always be situations with shared viewing whether they may as well not be logged in as customisation takes much more of a back seat.

Source: OMDIA

Maria Rua Aguete from Omdia challenges our assumptions on who the big players in streaming are. They can be ranked both by revenue and by subscribers. Maria shows us that China Telecom, Baidu and Tencent are in positions 2, 3 and 4 when counted by subscribers. Still, one third of the world’s OTT subscribers are held by Amazon, Netflix and Disney+.
Maria continues to deliver a vast range of timely statistics that help us understand the current situation within the pandemic. She covers the popularity of free services with in the UK, recent M&A activity, the consumers’ rising appetite for video and international channels.

The session closes with a 20 minute Q&A.

Watch Now!

Speakers

Maria Rua Aguete
Technology Fellow & Executive Director,
Omdia
Yvonne Thomas Yvonne Thomas
Strategic Technologist
Digital TV Group
Chris Wood Chris Wood
CTO,
Spicy Mango
Nigel Walley Nigel Walley
Managing Director,
Decipher
Ian Nock Moderator: Ian Nock
Chair, IET Media Technical Network

Video: The End of Broadcast? Broadcast to IP Impacts

It’s very clear that internet streaming is growing, often resulting in a loss of viewership by traditional over-the-air broadcast. This panel explores the progress of IP-delivered TV, the changes in viewing habits this is already prompting and looks at the future impacts on broadcast television as a result.

Speaking at the IABM Theatre at IBC 2019, Ian Nock, chair of IET Media, sets the scene. He highlights stats such as 61% of Dutch viewing being non-linear, DirecTV publicly declaring they ‘have bought their last transponder’ and discusses the full platform OTT services available in the market place now.

To add detail to this, Ian is joined by DVB, the UK’s DTG and Germany’s Television Platform dealing with transformation to IP within Germany. Yvonne Thomas, from the Digital Television Group, takes to the podium first who starts by talking about the youngest part of the population who have a clear tendency to watch streamed services over broadcast compared to other generations. Yvonne talks about research showing UK consumers being willing to have 3 subscriptions to media services which is not in line with the number and fragmented nature of the options. She then finishes with the DTG manifesto for a consolidated and thus simplified way of accessing multiple services.

Peter Siebert from DVB looks at the average viewing time averaged over Europe which shows that the amount of time spent watching linear broadcast is actually staying stable – as is the amount of time spent watching DVDs. He also exposes the fact that the TV itself is still very much the most used device for watching media, even if it’s not RF-delivered. As such, the TV still provides the best quality of video and shared experience. Looking at history to understand the future, Peter shows a graph of cinema popularity before and after the introduction of television. Cinema was, indeed, impacted but importantly it did not die. We are left to conclude that his point is that linear broadcast will similarly not disappear, but simply have a different place in the future.

Finally, head of the panel session, Andre Prahl explains the role of the Deutsche TV-Plattform who are focussing on ‘media over IP’ with respect to delivery of video to end user both in terms of internet bandwidth but also Wi-Fi frequencies within the home.

Watch now!

This panel was produced by IET Media, a technical network within the IET which runs events, talks and webinars for networking and education within the broadcast industry. More information

Speakers

Andre Prahl André Prahl
Deutsche TV-Plattform
Peter Siebert Peter Siebert
Head of Technology,
DVB Project
Yvonne Thomas Yvonne Thomas
Strategic Technologist
Digital TV Group
Ian Nock Moderator: Ian Nock
Chair,
IET Media Technical Network

Video: The critical importance of user experience

Using the TV used to be very simple, but in recent years the different interfaces we have to viewing content and types of interface have proliferated. So how can we keep these interfaces simple and effective?

This panel from the IBC’s Content Everywhere Hub, hosted by Ian Nock, Chair of IET Media introduces the panel which looks at how to make video ‘just work’ and share their experiences.

Gerald Zankl, from Bitmovin makes the point that in this transitioning market, there is still space for linear news channels even in the midst of our video-on-demand-based market.
“It becomes a one-to-one conversation” agrees Renato Bonomini from ContentWise as he explains that there’s a lot of value in having a service you can turn on and rely on it to give you content you want through personalisation. “Search is the failure of recommendations”, Renato concludes.

Social media is another good example of why recommendation engines are important, explains Gerald. With so much information coming in, it’s not practical and would be boring to simply go through them arbitrarily. Similarly, video services with hundreds of thousands of assets also require a system to manage which content to surface.

Simone Leadlay from You.i TV points out “Customers willingness to pay for 250 services is zero.” meaning people find value in one or two services and are very willing to move to another app if their experience isn’t good enough.

The panel discusses the relevance of weekly episode releases in 2019 and then moves to bringing multiple companies together to form one service.

Bitmovin’s Gerald discusses giving feedback to the user if, for example, you can detect there are issues with the platform/local wifi etc. Giving them actionable feedback allows them to improve their experience, either directly or by pressuring their providers.

Simon, explains that the role of all of the companies on the panel is to fight against the challenges, fragmentation of the market (CDNs, codecs) for instance, so that no one notices they’ve done their job.

This panel concludes with a discussion on (actionable) analytics.

Watch now!

Speakers

Gerald Zankl Gerald Zankl
Global Head of Inside Sales,
Bitmovin
Renato Bonomini Renato Bonomini
VP Global PreSales,
ContentWise
Simon Leadlay Simon Leadlay
VP, Product Market Development
You.i TV
Ian Nock Ian Nock
Chair, IET Media
Chair, Ultra HD Forum