Video: Understanding the World of Ad Tech

Advertising has been the mainstay of TV for many years. Like it or loathe it, ad-support VoD (AVoD) delivers free to watch services that open up content to a much wider range of people than otherwise possible just like ad-supported broadcast TV. Even people who can afford subscriptions have a limit to the number of services they will subscribe to. Having an AVoD offering means you can draw people in and if you also have SVoD, there’s a path to convince them to sign up.

To look at where ad tech is today and what problems still exist, Streaming Media contributing editor Nadine Krefetz has brought together Byron Saltysiak from WarnerMedia, Verizon Media’s Roy Firestone, CBS Interactive’s Jarred Wilichinksy and Newsy’s Tony Brown to share their daily experience of working with OTT ad tech.

 

 

Nadine is quick to ask the panel what they feel the weakest link is in ad tech. ‘Scaling up’ answered Jarred who’s seen from massive events how quickly parts of the ad ecosystem fail when millions of people need an ad break at the same time. Bryon adds that with the demise of flash came the loss of an abstraction layer. Now, each platform has to be targetted directly leading to a lot of complexity. Previously, as long as you got flash right, it would work on all platforms. Lastly, redundancy came up as a weakness. Linked to Jarred’s point about the inability to scale easily, the panel’s consensus is they are far off broadcast’s five-nines uptime targets. In some ways, this is to be expected as IT is a more fragmented, faster-moving market than consumer TVs making it all the harder to keep up and match the changing patterns.

A number of parts of the conversation centred around ad tech as an ecosystem. This is a benefit and a drawback. Working in an ecosystem means that as much as the streaming provider wants to invest in bolstering their own service to make it able to cope with millions upon millions of requests, they simply can’t control what the rest of the ecosystem does and if 2 million people all go for a break at once, it doesn’t take much for an ad provider’s servers to collapse under the weight. On the other hand, points out Byron, what is a drawback is also a strength whereby streaming has the advantage of scale which broadcasters don’t. Roy’s service delivered one hundred thousand matches last year. Byron asks how many linear channels you’d need to cover that many.

Speed is a problem given that the ad auction needs to happen in the twenty seconds or so leading up to the ad being shown to the viewer. With so many players, things can go wrong starting off simply with slow responses to requests. But also with ad lengths. Ad breaks are built around 15 seconds segments so it’s difficult when companies want 6 or 11 seconds and it’s particularly bad when five 6-second ads are scheduled for a break: “no-one wants to see that.”

Jarred laments that despite the standards and guidelines available that “it’s still the wild west” when it comes to ad quality and loudness where viewers are the ones bearing the brunt of these mismatched practices.

Nadine asks about privacy regulations that are increasingly reducing the access advertisers have to viewer data. Byron points out that they do in some way need a way to identify a user such that they avoid showing them the same ad all the time. It turns out that registered/subscribed users can be tracked under some regulations so there’s a big push to have people sign up.

Other questions covered by the panel include QA processes, the need for more automation in QA, how to go about starting your own service, dealing with Roku boxes and how to deal with AVoD downloaded files which, when brought online, need to update the ad servers about which ads were watched.

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Speakers

Tony Brown Tony Brown
Chief of Staff,
Newsy
Jarred Wilichinsky Jarred Wilichinsky
SVP Global Video Monetization and Operations,
CBS Interactive
Byron Saltysiak Byron Saltysiak
VP of Video and Connected Devices,
WarnerMedia
Roy Firestone Roy Firestone
Principal Product Manger,
Verizon Media
Nadine Krefetz Nadine Krefetz
Contributing Editor,
Streaming Media

Video: State of the Streaming Market 2021

Streaming Media is back to take the pulse of the Streaming market following on from their recent, mid-year survey measuring the impact of the pandemic. This is the third annual snapshot of the state of the streaming market which will be published by Streaming Media in March. To give us this sneak peak, Eric Schumacher-Rasmussen is joined by colleague Tim Siglin and Harmonic Inc.’s Robert Gambino,

They start off with a look at the demographics of the respondents. It’s no surprise that North America is well represented as Streaming Media is US-based and both the USA and Canada have very strong broadcast markets in terms of publishers and vendors. Europe is represented to the tune of 14% and South America’s representation has doubled which is in line with other trends showing notable growth in the South American market. In terms of individuals, exec-level and ‘engineering’ respondents were equally balanced with a few changes in the types of institutions represented. Education and houses of worship have both grown in representation since the last survey.

Of responding companies, 66% said that they both create and distribute content, a percentage that continues to grow. This is indicative, the panel says, of the barrier to entry of distribution continuing to fall. CDNs are relatively low cost and the time to market can be measured in weeks. Answering which type of streaming they are involved in, live and on-demand were almost equal for the first time in this survey’s history. Robert says that he’s seen a lot of companies taking to using the cloud to deliver popups but also that streaming ecosystems are better attuned to live video than they used to be.

Reading the news, it seems that there’s a large migration into the cloud, but is that shown in the data? When asked about their plans to move to the cloud, around a third had already moved but only a quarter said they had no plans. This means there is plenty of room for growth for both cloud platforms and vendors. In terms of the service itself, video quality was the top ‘challenge’ identified followed by latency, scalability and buffering respectively. Robert points out better codecs delivering lower bitrates helps alleviate all of these problems as well as time to play, bandwidth and storage costs.

There have been a lot of talks on dynamic server-side ad insertion in 2020 including for use with targetted advertising, but who’s actually adopting it. Over half of respondents indicated they weren’t going to move into that sphere and that’s likely because many governmental and educational services don’t need advertising to start with. But 10% are planning to implement it within the next 12 months which represents a doubling of adoption, so growth is not slow. Robert’s experience is that many people in ad sales are still used to selling on aggregate and don’t understand the power of targetted advertising and, indeed, how it works. Education, he feels, is key to continuing growth.

The panel finishes by discussing what companies hope to get out of the move to virtualised or cloud infrastructure. Flexibility comes in just above reliability with cost savings only being third. Robert comes back to pop-up channels which, based on the release of a new film or a sports event, have proved popular and are a good example of the flexibility that companies can easily access and monetise. There are a number of companies that are heavily investing in private cloud as well those who are migrating to public cloud. Either way, these benefits are available to companies who invest and, as we’re seeing in South America, cloud can offer an easy on-ramp to expanding both scale and feature-set of your infrastructure without large Capex projects. Thus it’s the flexibility of the solution which is driving expansion and improvements in quality and production values.

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Speakers

Tim Siglin Tim Siglin
Contributing Editor, Streaming Media Magazine
Founding Executive Director, HelpMeStream
Robert Gambino Robert Gambino
Director of Solutions,
Harmonic Inc.
Eric Schumacher-Rasmussen Moderator: Eric Schumacher-Rasmussen
Editor, Streaming Media

Video: Managing Unplanned Media Transitions in DASH Live Streaming

In live sports, a cut to or from ads can happen at a moment’s notice. Whilst not an issue for over-the-air broadcast, when you’re streaming it can be tough to get the ‘switch’ message out to the client in time. Server-side ad insertion is usually achieved by manipulating a manifest for a customer. This allows insertion of ads without having to encode the video into the programme video and allows for personalisation.

David Romrell from CommScope starts by giving an overview of how SSAI works and where players can get tripped up by going a little ahead. This talk looks at how to deal with unexpected breaks, for instance when play finishes abruptly, and for early recalls where, say, something interesting happens on pitch and the break is abandoned. There is in-band signalling of events possible within MPEG dash, but this will only work when the player hasn’t gone ahead of time so it’s not to be relied upon in this scenario.

Players can ‘go ahead’ because of the MPD (Media Presentation Description). David walks us through the anatomy of an MPD showing how it lays out a template for extrapolating the chunk name for future chunks. It also provides a heartbeat for how often the client needs to check for an updated playlist known as the MUP. This minimum update period needs to be set to balance between allowing the client some autonomy and being able to make moment-to-moment changes.

David walks through a scenario with an early return showing how a player may get confused and, at best, cause a bandwidth spike and a double hit on the CDN. At worst, the stream will rebuffer and jump. To avoid this, we see 4 options offered by David. One is to issue new periods the moment they’re known about. Even if the media list is empty, this at least signals that there’s a change coming up. This method works but the less warning there is, the less effective it is. A second idea is to ensure that ads aren’t advertised ahead of the packager which stops the player going ahead and downloading content early. The last two, we look at in more detail.

Using and @availabilityStartTime (AST) are looked at in a little more detail. The UTCTiming technique adapts the to the timing presented by the packager and pauses the ads clock which works well other than for clients which ignore this indicator. Lastly, adjusting the AST shifts the downloading times is a simplistic constant shift which doesn’t adapt to the packager rate.

David concludes saying there is plenty of flexibility for implementation in DASH, that UTCTiming or AST shift can deliver the consistent client experience we are looking for but that the lower the latency, the more severe the trade-offs in these unplanned scenarios.

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Download the presentation
Speaker

Dave Romrell David Romrell
Engineering Fellow,
Advance Research Group,
CommScope

Video: Harness SSAI’s Superpowers

Server-side Ad Insertion (SSAI) is a great option for streaming services delivering video to a wide variety of devices and for those who need to avoid ad blockers. Whilst ad insertion can happen in the player, this mechanism can be interfered with allowing users to avoid ads. Whilst client-side ad insertion can much more easily create a unique stream for each client, dynamic SSAI can now do the same with a better user experience.

This panel from the OTT Leadership Summit at Streaming Media West 2019 brings together Disney, WarnerMerdia and Crunchyroll to share their experiences with SSAI. They discuss beaconing, ad standards, scaling, SCTE and more.

Beaconing goes hand in hand with ad playback providing metrics on what happened. When you perform certain actions, the player will reach out to a URL. This can be used to indicate such things as users skipping or pausing a video. The beacon information can then be used to verify how much of which ads were seen by whom and charge advertisers accordingly.

The panel moves on to discussing scaling using live sports as an example and cover questions to ask vendors to ensure you and they are ready for maximum scale. Bandwidth, is declared the biggest challenge, but a less obvious problem is that your upstream ad providers can’t always scale well. If you rely on calls from your server to others, then it’s vital to understand their scaling capacity and strategy. They discuss issues with losing beacons when operating at scale and the need for detailed logging and debugging in order to spot errors and reconcile the results.

Some time is next spent on VPAID and VAST 4 which are both messaging specifications to allow ad servers to tell applications which ads to play. The panel discusses the pros and cons in their use for SSAI where the stitcher needs to reach out to and ad server in real time to find out which ads to play.

At the end of the discussion, the panel takes questions from the floor but not before discussing SCTE Markers and ‘content conditioning’ which surrounds taking care of your source videos and encoder such that the two assets fit together properly at I-frame boundaries.

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Speakers

Robert Jameson Robert Jameson
Technical Director, Media Enablement
Turner | WarnerMedia
Stephen Gray Stephen Gray
Director, Ad Tech Systems
Walt Disney Direct-to-Consumer & International
Michael Dale Michael Dale
VP Engineering,
Crunchyroll
Nadine Krefetz Nadine Krefetz
Consultant, Reality Software
Contributing Editor, Streaming Media